We review support and feedback requests daily. If you need help using Ask AI, want to report an issue, or have policy questions, contact us at support@askai.ws.
Primary support email: support@askai.ws
Response window: typically within 1 to 2 business days.
To help us resolve your issue quickly, include the page URL, a short description of what happened, and the expected behavior. If the issue is technical, add browser, device type, and steps to reproduce. Clear context reduces back-and-forth and shortens resolution time.
If you discover misuse, harmful output patterns, impersonation, or policy violations, send a safety report to support@askai.ws with the subject line "Safety report". Include evidence and reproduction steps where possible. We prioritize abuse and security-related reports.
For account or identity-sensitive matters, avoid sending personal credentials or payment information by email. Use redacted details and only share what is necessary to investigate the issue.
For policy details, see Privacy Policy, Cookie Policy, and Terms. For practical usage guidance, visit Ask AI Guides.